Helping a Facilities Management Company Achieve Their 10x Growth Vision in 5 Years

Case Study

Helping a Facilities Management Company Achieve Their 10x Growth Vision

Talent Management

ABC Facilities Services, a major Facility Management Company, is looking for a remarkable 10x expansion and envisions a transformation to achieve this milestone. At the heart of their operation are their 22,000 employees spanning various locations and industries. They partnered with Seintiv to provide a comprehensive revamp of their current skills and capabilities to align with global standards of excellence and fulfill the business vision for growth and customer satisfaction.

Objectives

Grow the company 10x in 5 years.
Give their 22,000-strong team a skills makeover.
Match global excellence standards and meet the demands of their growing business and customers.

Our Solution

Revamped HR processes for quick job description updates, improving hiring, training, performance, and succession planning.
Accelerated adaptability to changing role expectations.
Identified individuals for skill, technique, tool, and behavioural attribute upgrades.
Collaborated closely with HR and Leadership to align outcomes with Individual Development Plans (IDP).
Identified gaps for future successors.
Streamlined adaptability for career transitions and growth phases.

Results Achieved

Revolutionised HR for Global Excellence

Overhauled internal HR operations and systems to meet and exceed global benchmarks, ensuring a competitive edge in the industry.

Strategic Alignment with HRMS: A 35% Cost Win

Implemented internal process updates and seamlessly aligned them with HRMS, resulting in an impressive 35% reduction in overall HR costs.

20% Increase in Customer Delight

Optimised skill allocation to match job requirements, leading to a remarkable 20% increase in customer satisfaction scores and more efficient resource allocation.

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Case Study